Digital Identity

How Self-Sovereign Identity Can Revolutionise the Travel Industry

March 16, 2023

Self-sovereign identity (SSI) is a revolutionary concept that is gaining traction in the world of digital identity management. In simple terms, SSI is a way for individuals to take control of their own digital identity and personal information, and use it to interact with the world around them. This has the potential to revolutionise many industries, including the travel industry.

The Benefits of Using SSI in the Travel Industry

In short, the benefits using SSI in the travel industry can be summarised as follows:

  • Travellers control their own personal information
  • Travel companies do not have to worry about storing sensitive personal data
  • The travel process is more streamlined
  • Identity can be verified more efficiently and securely

Let’s explore these benefits more in-depth below!

Streamlining the Travel Process

One of the biggest challenges facing the travel industry today is the need for passengers to provide a vast amount of personal information to various parties throughout the travel process. This information is often collected, stored, and shared in an unsecured and decentralised manner. This leads to vulnerability to security breaches and identity theft. And as shown by various research, many travel companies’ websites suffer from serious data security risks.

With SSI, individuals can create a digital identity that includes all of their personal information and documentation, such as passport and visa details. This digital identity can then be used to quickly and easily verify one’s identity with various organisations and services throughout the travel process, such as airlines, airports, and hotels.

This has several benefits for travellers. Firstly, it eliminates the need for passengers to carry physical copies of their documents, which can be lost, damaged, or stolen. Instead, passengers can access their documents digitally. This is done by using their self-sovereign identity, which provides a more secure and convenient way to verify one’s identity.

In addition, it reduces the time and effort required to provide personal information and documentation. It makes the overall experience smoother and more efficient. Finally, it allows travellers to have greater control over their personal data. They can choose which information to share with which organisations. Furthermore, they can revoke access to their digital identity at any time.

How SSI Helps Companies in the Travel industry

Another benefit of self-sovereign identity for companies in the travel industry is that it reduces their risks related to storing customer data. With traditional forms of identity verification, companies are often responsible for collecting, storing, and protecting large amounts of personal information about their customers. This can be a costly and time-consuming process. It also exposes companies to potential liabilities in the event of a security breach or data leak.

With self-sovereign identity, customers can securely and easily share only the necessary information with companies. Consequently, this reduces the amount of data that companies need to store and manage. This can help to reduce the risks and costs associated with managing customer data. It can also help to protect companies from potential liabilities.

Additionally, using self-sovereign identity can allow companies to build trust with their customers. It shows that they are committed to protecting personal information and providing a secure and convenient experience. As a result, self-sovereign identity can be a win-win for both companies and customers in the travel industry.

The Potential Downsides of Using SSI in the Travel Industry

Using self-sovereign identity in the travel industry has a lot of potential for both companies and travellers. One must know that there are also potential downsides and risks. Namely the following few:

  1. Lack of adoption: Self-sovereign identity is a relatively new concept. It may take some time for it to be widely adopted by individuals and organisations in the travel industry.
  2. Compatibility issues: Not all organisations and services in the travel industry may be able to accept self-sovereign identity as a form of verification. This could limit its usefulness for some travellers.
  3. Potential for misuse: As with any technology, self-sovereign identity has the potential to be misused by individuals with malicious intent. For example, individuals could create false or fraudulent digital identities in order to access services or commit crimes.
  4. Security concerns: While self-sovereign identity can provide a more secure way to verify one’s identity, it also introduces new security concerns, such as the need to protect digital identities from hacking and other forms of cyber attack.
  5. User error: Self-sovereign identity relies on individuals to manage their own digital identities. Mistakes or errors made by users could potentially compromise the security of their personal information.

While these potential downsides and risks should be taken seriously and should be addressed adequately, traditional forms of identity (verification) suffer similar downsides and risks. And if implemented correctly while taking various precautions, self-sovereign identities will be able to provide a more efficient and secure way of handling your identity and personal information.

Introducing: A Self-Sovereign Identity Tool for Travellers

Zaisan offers tooling that is helping to make SSI a reality for travelers. A self-sovereign identity platform that allows individuals to create, manage, and share their digital identity in a secure and convenient manner. With this tooling, travellers can easily access and share their travel documents, such as passports and visas, with the relevant parties, making the travel process smoother and more efficient.

Conclusion: Self-Sovereign Identity is Poised to Transform the Travel Industry

In conclusion, self-sovereign identity has the potential to revolutionise the travel industry. It allows individuals to take control of their own digital identity and personal information. Despite the potential risks and downsides, SSI is looking to be a solid way to handle personal data. Web3 identity tools are helping to make this vision a reality, making it possible for travellers to securely and easily access and share their travel documents. As SSI becomes more widely adopted, the travel industry is sure to see significant benefits in terms of security, convenience, and efficiency.


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